As of 4/1/2020 All Valente Lussos are FINAL SALE. No returns and no refunds. Exchanges for defective models only within 7 days of purchase; does not cover damage created by user such as misuse, abuse, poor maintenance or related neglect. Does not cover mishandling of water reservoir. No replacements will be granted due to misuse. Proof of purchase required. Email email@example.com
United States Only
The Lusso is warrantied for 12 months from the date of purchase. This warranty only covers defected models and does not include the following:
- Normal wear and tear
- Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect in safety precaution
- Tampering, such as repair or attempted repair by an unauthorized party
- Neglect or lack of proper maintenance
- External or damage to cord
- Tools that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters
- Damage occurring during shipment of the product (such claims must be presented directly to the shipping company)
- Damage or deterioration to the surface finish, aesthetics or appearance of the product
- Tools for which the Customer does not follow the warranty procedures outlined above
- Tampering & misuse with transformers, voltage converters, plug adapters, or with alternative power supplies internationally (outside US)
- Once replacement reservoir will be issued at no charge to defective models only. Valid within 30 days of purchase.
- Replacement reservoirs can be purchased separately by contacting firstname.lastname@example.org
To make a warranty claim, it must be made in writing or by emailing email@example.com. Proof of purchase is required for all claims.