Lusso Warranty

LIMITED WARRANTY


United States Only

The Lusso is warrantied for 12 months from the date of purchase. This warranty only covers defected models and does not include the following:


  • Normal wear and tear
  • Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect in safety precaution
  • Tampering, such as repair or attempted repair by an unauthorized party
  • Neglect or lack of proper maintenance
  • External or damage to cord
  • Tools that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters
  • Damage occurring during shipment of the product (such claims must be presented directly to the shipping company)
  • Damage or deterioration to the surface finish, aesthetics or appearance of the product
  • Tools for which the Customer does not follow the warranty procedures outlined above
  • Tampering & misuse with transformers, voltage converters, plug adapters, or with alternative power supplies internationally (outside US)
  • Once replacement reservoir will be issued at no charge to defective models only. Valid within 30 days of purchase. 
  • Replacement reservoirs can be purchased separately by contacting info@valenteextensions.com

To make a warranty claim, it must be made in writing or by emailing info@valenteextensions.com. Proof of purchase is required for all claims.

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